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Terms of Service

Last updated: May 21, 2026

These Terms of Service (the “Terms”) govern your access to and use of the website at swineops.com and the SwineOps platform and related applications (together, the “Services”) provided by Krios Software Development Inc. (“Krios Software Development Inc.”, “we”, “us”, or “our”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

If you use the Services on behalf of an organization, you represent that you are authorized to bind that organization, and “you” refers to that organization. If you and Krios Software Development Inc. have signed a separate written agreement, order form, or service-level agreement covering the Services, that agreement controls to the extent it conflicts with these Terms.

1. Definitions

  • “Platform” means the SwineOps web application, mobile applications, and related services.
  • “Customer” means the organization that subscribes to the Platform.
  • “Authorized User” means an individual the Customer permits to use the Platform under its account.
  • “Customer Data” means data and content submitted to or generated within the Platform by or for the Customer.

2. Eligibility and accounts

You must be at least the age of majority in your province or territory and capable of forming a binding contract to use the Services. You are responsible for the accuracy of registration information, for maintaining the confidentiality of account credentials, and for all activity under your account. Notify us promptly at william.petryniak@krios.ca of any unauthorized use. The Customer is responsible for its Authorized Users’ compliance with these Terms.

3. Subscriptions, plans, and fees

Access to the Platform is provided on a subscription basis. The applicable modules, pricing, billing frequency, and term are set out in an order form or other written arrangement between you and Krios Software Development Inc.. Unless otherwise stated in that arrangement, fees are quoted in Canadian dollars, are exclusive of applicable taxes, and are non-refundable except as required by law. We may change fees on renewal with reasonable advance notice.

4. Acceptable use

You agree not to, and not to permit any Authorized User or third party to:

  • Use the Services in violation of any applicable law or regulation;
  • Access or use the Services to build a competing product, or copy, resell, or sublicense the Services without our written permission;
  • Reverse engineer, decompile, or attempt to derive source code, except to the extent that restriction is prohibited by law;
  • Interfere with or disrupt the integrity or performance of the Services, or attempt to gain unauthorized access to the Services or related systems;
  • Upload malicious code or use the Services to transmit unlawful, infringing, or harmful content; or
  • Use the Services to store or process data you do not have the right to provide.

We may suspend access to address a security risk, suspected violation, or non-payment, and will use reasonable efforts to provide notice where practicable.

5. Customer Data and ownership

As between you and Krios Software Development Inc., you retain all right, title, and interest in your Customer Data. You grant us a non-exclusive, worldwide license to host, process, transmit, display, and otherwise use Customer Data solely to provide, secure, support, and improve the Services and as otherwise directed by you. You are responsible for the accuracy, quality, and legality of Customer Data and for having the necessary rights and consents to provide it to us, including consents for any personal information it contains.

We may use aggregated and de-identified data that does not identify you or any individual to operate, analyze, and improve the Services.

6. Our intellectual property

The Services, including all software, content, designs, trademarks, and documentation (excluding Customer Data), are owned by Krios Software Development Inc. or its licensors and are protected by intellectual property laws. Subject to these Terms and timely payment of fees, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for your internal business purposes during your subscription term. No rights are granted except as expressly set out here.

7. Privacy

Our handling of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. For Customer Data that includes personal information, you are the responsible organization and we act as your service provider, processing such information on your behalf and under your instructions.

8. Third-party services

The Services may integrate with or link to third-party products and services (for example, data sources, analytics, or payment processors). Your use of those third-party services is governed by their own terms and privacy policies, and we are not responsible for them.

9. Service availability and changes

We strive to keep the Services available and reliable, including support for offline use that synchronizes when connectivity is restored. Except as expressly committed in a separate service-level agreement, the Services are provided without any guarantee of uninterrupted or error-free operation. We may modify, enhance, or discontinue features from time to time and will use reasonable efforts to notify you of material adverse changes.

10. Term and termination

These Terms apply while you use the Services. Subscription term and renewal are governed by your order form. Either party may terminate for material breach that remains uncured 30 days after written notice. On termination, your right to use the Services ends and we will make Customer Data available for export for a limited period before deleting it in the ordinary course, subject to legal requirements. Sections that by their nature should survive termination will survive.

11. Disclaimers

EXCEPT AS EXPRESSLY PROVIDED IN A SIGNED AGREEMENT, THE SERVICES AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Services will meet your requirements or be uninterrupted, secure, or error-free. The Services support your operational decisions but do not replace your own professional, veterinary, financial, or legal judgment.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT FOR YOUR PAYMENT OBLIGATIONS, EACH PARTY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO Krios Software Development Inc. FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

13. Indemnification

You will defend, indemnify, and hold harmless Krios Software Development Inc. and its officers, directors, employees, and agents from and against any third-party claims, damages, and costs (including reasonable legal fees) arising from your Customer Data, your use of the Services in violation of these Terms, or your breach of applicable law.

14. Governing law and jurisdiction

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. You and Krios Software Development Inc. submit to the exclusive jurisdiction of the courts located in Ontario, Canada, for any dispute arising out of or relating to these Terms or the Services.

15. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Services after an update takes effect constitutes acceptance of the revised Terms.

16. General

These Terms, together with any order form and our Privacy Policy, are the entire agreement between you and Krios Software Development Inc. regarding the Services and supersede prior discussions. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays or failures caused by events beyond its reasonable control. Notices to Krios Software Development Inc. may be sent to william.petryniak@krios.ca.

17. Contact

Questions about these Terms? Contact us at william.petryniak@krios.ca.